Out IT helpdesk customer satisfaction in real-time for the last 90 days
Our IT support team is committed to resolving tech issues in a timely manner and to ensure your staff can continue to work with minimal downtime. Here is our end-user satisfaction rate in real-time, for the last 90 days:
What our clients say
I worked with the team at Onestop for over three years in a company that has saw rapid expansion. Throughout this period Onestop IT worked with us to develop scaleable solutions that are both stable and cost effective.
Onestop are undoubtedly the most pro-active IT company we have dealt with over the last 28 years and recommending them to others is a safe option as we know this will not have a negative effect on business relationships. Their service does not stop at just bei...
I have employed the services of Onestop now at 3 separate companies and when setting up a new system or business they are the first port of call to get the IT and communications side of the business sorted. You will find it hard to get a more thorough and prof...
We have been working with Onestop IT Solutions for a number of years now and our customer experience has only ever been a positive one. Their team are very professional, responsive and customer focused. We highly recommend this company to take care of your IT ...
Very helpful with plain English speak not gobbldigook!
The team at Onestop provide a reliable, punctual service in a straightforward manner which minimises stress at times that could otherwise be fraught. In over six years of providing support for our medium sized business they have never failed to resolve any iss...
I have always found Onestop IT Solutions to be very professional in dealing with client issues and they go out of their way to provide a through and friendly service. They use the latest cloud based technologies at a very cost effective price. Onestop IT Solut...
At Imaginate we really appreciate the level of service we get from Onestop IT - always friendly and helpful
Onestop IT Solutions have provided my business with IT support for a considerable length of time now and the service which Allan has personally given my business has been excellent. However small the problem is he is there to help. I would highly recommend All...
These guys really get it when it comes to customer ownership. Fantastic service always - Onestop IT really are great.
The technician was in today to reset our administrator passwords, install the monitoring software etc. I was very impressed with the service he provided, we got better advice/support in the couple of hours he was here than we had from our previous support comp...
Traditionally, IT support has been regarded as a functional area. However, employing a strategic approach to technology can help reduce business costs and deliver a meaningful experience to your staff, clients and partners alike. We can help you design and implement an IT strategy that will support and drive your company's development following your business goals. We will also discuss your growth plans to ensure we deliver sustainable IT solutions that can grow and your business grows, so you can be more!
Client Heartbeat Quarterly Customer Service Review
Latest blog posts
In 2003, we started Onestop IT with one clear goal: to help small and medium-sized enterprises grow by providing high standard, reliable managed IT services and strategic planning. Read about our company's values to understand how we achieve this for our customers:About Onestop IT
We are in this business to help other small and medium-size businesses grow and move forward. We become invested with each of our clients and view our collaborations as partnerships from day one. Read what our CEO thinks about what makes a good IT service provider, and how to find yours.Read more
Many business owners struggle to understand how IT services can significantly benefit their organisations, so we have put together a library of free whitepapers to help you understand the role of IT in your company. Feel free to download them using the form below: