Privacy Policy

Privacy Policy2018-10-11T09:24:17+00:00

Privacy Policy of onestopit.com

Below is the abbreviated details of the personal data that this website is collecting from you as well as the contact information should have any enquiries. The intent of this is to give you an overview of what is collected and how it is used. Further down the page, we have included more details about the length of time it is stored and how to opt out.

Brief summary of the Personal Data collected for the following purposes:

Type of Personal Data: Cookies and Usage Data

  • Facebook Ads conversion tracking
  • Google Analytics
  • LinkedIn conversion tracking

Type of Personal Data: Cookies and Usage Data

  • Facebook Remarketing
  • LinkedIn Website Retargeting

Type of Personal Data: Cookies and email address

  • Facebook Custom Audience

Type of Personal Data: Email address and various types of Data as specified in the privacy policy of the service.

  • ActiveCampaign

Type of Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

  • Lucky Orange Heat Maps & Recordings

Type of Personal Data: Cookies and Usage Data

  • Google Tag Manager

Data Controller Contact Information

Onestop IT Ltd
3 Pentland Industrial Estate
Edinburgh
EH20 9QH

Owner contact email: servicedesk@onestopit.com

The Different Types of Data

Personal Data (or Data)

Any information regarding a person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include the:

  • IP addresses or domain names of the computers utilized by the Users who use this Website
  • URI addresses (Uniform Resource Identifier)
  • Time of the request
  • Method utilized to submit the request to the server
  • Size of the file received in response
  • Numerical code indicating the status of the server’s answer (successful outcome, error, etc.)
  • Country of origin
  • Features of the browser
  • Operating system utilized by the User
  • Various time details per visit (e.g., the time spent on each page within the Application)
  • Details about the path followed within the Application with special reference to the sequence of pages visited

This is not an exhaustive list, as technology advances other parameters about the device, operating system and IT environment may be available.

Cookies

What do I need to know about cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

How do we use them?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you and future users with a good experience when you browse our website and allows us to make relevant improvements to it.

Managing advertising cookies

Please note that if you want to opt out of receiving targeted advertising, this does not mean that you will receive less advertising when you use our services. This just means that the advertising you see will not be as relevant or customised to you.

However, if you still want to opt out of these third party advertising cookies, you can do this by visiting the Interactive Advertising Bureau’s website www.youronlinechoices.com/uk which lists all ad serving cookies that are currently set on your device and tells you how to opt-out from each of them. Please note that this website lists many more networks than those used on our website.

We have also set out links below to some of the specific partners we work with who set cookies on our websites, and therefore on your computer, each of which have instructions on how to opt out of their cookies.

Please remember that if you choose to opt out of targeted advertising from a specific company or via www.youronlinechoices.com, it only applies to the web browser on the device you are using. You will therefore need to follow the same process on every device you use or different web browser that you use to exercise the same choice.

Further information about cookies

If you wish to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.

More details are also available here: onestopit.com/cookie-policy

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address, Cookies and Usage Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

All Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: User database management, Analytics, Remarketing and behavioural targeting, Tag Management and Heat mapping and session recording.

The Personal Data used for each purpose is outlined in the specific sections below:

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy –Opt Out.
  • Cookie Expiration: After 24 Months

LinkedIn conversion tracking (LinkedIn Corporation)

  • LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Website.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy .
  • Cookie Expiration: After 24 Months

Facebook Ads conversion tracking (Facebook, Inc.)

  • Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy .
  • Cookie Expiration: After 24 Months

This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.

This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

LinkedIn Website Retargeting (LinkedIn Corporation)

  • LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this Website with the LinkedIn advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy –Opt Out.
  • Cookie Expiration: After 24 Months

Facebook Custom Audience (Facebook, Inc.)

  • Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
  • Personal Data collected: Cookies and email address.
  • Place of processing: United States – Privacy Policy –Opt Out.
  • Cookie Expiration: After 24 Months

Facebook Remarketing (Facebook, Inc.)

  • Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy –Opt Out.
  • Cookie Expiration: After 24 Months

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Website.

Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

ActiveCampaign (ActiveCampaign, Inc.)

  • ActiveCampaign is a User database management service provided by ActiveCampaign, Inc.
  • Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy.
  • Cookie Expiration: After 24 Months

Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are.

These services make it possible to monitor and analyze web traffic and keep track of User behaviour.

Some of these services may record sessions and make them available for later visual playback.

Lucky Orange Heat Maps & Recordings (Lucky Orange LLC)

  • Lucky Orange is a session recording and heat mapping service provided byLucky Orange LLC.
  • Lucky Orange honours generic “Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Lucky Orange’s opt-out information here.
  • Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
  • Place of processing: United States – Privacy Policy – Opt Out.
  • Cookie Expiration: After 24 Months

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.

This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google LLC)

  • Google Tag Manager is a tag management service provided by Google LLC.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Cookie Expiration: After 24 Months

We don’t sell or rent Users’ Data to any third parties for any purpose. The only uses of Data are those highlighted in this policy. Users are the only owner of their Data and can request modification or deletion at any time.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Website does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy.