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The Importance of Customer Surveys & The Best CSAT Tools

By |2020-12-15T12:42:04+00:00September 4th, 2019|

At the end of the day, the success of your business is solely in the hands of your customers. While you could spend all of your money developing great products and services and running sales and marketing campaigns to promote them, this doesn’t guarantee a positive customer experience. This might seem like a slightly depressing reality, but Discover more

How To Boost Company Reputation With Review Optimisation

By |2020-11-04T09:44:21+00:00August 9th, 2019|

As we said in our previous blog post, your business reputation is incredibly important and online reviews of your products and services can make or break your business. That’s why you need a strategy for getting more reviews from your customers and ways to use these to display your excellence.  Don’t assume your clients will remember Discover more

The Power of Google Reviews For Gaining Online Visibility

By |2020-01-29T06:49:21+00:00August 5th, 2019|

  In this day and age, having a good flow of genuine customer reviews posted about you online is integral to making your business a household name in your local area. Google reviews are one of the best ways to raise your online profile and improve your company’s offering which is why today, we’re going over the Discover more

Why Business Reputation Matters & How To Boost It Online

By |2019-07-29T13:00:49+00:00July 29th, 2019|

The way people choose the businesses they buy products and services from has changed fundamentally with the near-universal adoption of the internet and its various review sites. While in the past, people learned about products and services largely through word of mouth, today, online reviews on sites like Google, Facebook and Yelp could make or break your Discover more

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