In today’s world, telecommunications has become a necessity for any business. VoIP phone service is the future of telecommunications and holds many benefits over traditional phone lines. In this blog post, we will discuss what VoIP is and how it can be beneficial to your company.  

With a VoIP phone service, computers, tablets, and mobile devices can all make calls. The services used to power these calls are sometimes referred to as a softphone. Used mainly by small businesses and startups, a VoIP service offers many of the same features as traditional phone services in a cost-effective manner. Large enterprises continue to use complex phone systems because it fits their needs and switching to a VoIP service costs a lot of money and time. VoIP services are used by smaller businesses and startups because they’re more affordable, don’t require an expensive network infrastructure and are much easier to use. 

In this post, we’ll discuss how a VoIP phone service works, why you need it, how VoIP compares to traditional phone lines and how to find a VoIP service provider.  

1) How does a VoIP phone service work? 

In order to understand how VoIP works, it is very important to know that the technology on which voice communications have depended for decades. The traditional technology is nothing but Plain Old Telephone Service known as POTS. Before the popularity of mobile phones and wireless technology, each calls whether local or long distance had to travel over the Public Switched Telephone Network (PSTN). PSTN depends on the circuit switches to connect calls. It used to be everywhere, was easy to use, and needed nothing more than a phone and a copper line. 

PSTN meet the needs of users for a long time. However, over a couple of decades as the internet has revolutionized everything including processes and workflows the needs cannot be met with just PSTN. 

Everything has changed with IP system or Internet telephony 

Unfortunately, when there was no innovation with POTS the companies had to keep two different networks, each with separate protocols, standards, and implementation. Since the phone networks are not based on IP technology; it couldn’t be interoperable with modern applications, software, and systems. Now a day’s majority of businesses have a well-developed data network that facilitates the staff to do work quicker than it was ever possible. This is only possible with Internet telephony. 

2) Why do businesses need VoIP?  

The basic difference between VoIP and other communication technologies is that VoIP is based on Internet Protocols which are the same set of standards that power the internet worldwide. Since VoIP is based in the IP world; it is interoperable, remote and needs very low maintenance. Whenever a business shifts to VoIP it begins to recognize the cost savings that come with it. The financial advantages may not be apparent but if two different networks are merged into one it means a lot less work for the company. 

If you are a small business, then you may benefit from an easy method of communicating with customers and vice versa. Choosing a telephone system that your business can depend upon can be a tricky affair. The hassle is definitely something you could do without. 

When it comes down to it you are faced with two options. The first is the traditional telephone system. Finally, the second option is the Voice over Internet Protocol. This system uses the internet to transfer your voice to the recipient as data. Ultimately you must choose the system which is the most appropriate for your business and the one which is most likely to get the job done. 

The benefits of VoIP compared to traditional telephone systems are numerous. In this article, I will outline some of the lesser-known benefits of using a VoIP system and how it can benefit your business. 

3) Is VoIP Easy to use? 

VoIP services are popular because they’re so easy to use. Hired a new employee and need to add a phone number? Just go to your settings and add users as you need to. That’s it. You don’t have to purchase a new phone, set up cables and have your IT team involved. And they won’t have to use their personal phone number for work.  

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These are just some of the reasons why you might choose to switch to VoIP for your business communication. If you have further questions about VoIP or want a free consultation, don’t hesitate to give us a call. Our support team is always ready to help.