Latest in IT support and IT services

Onestop IT has been serving Scottish businesses since 2003, providing IT support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to establish an effective human firewall of informed employees

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Did you know, research across the British business sector revealed that 70% of IT security breaches are caused by human error.  To combat this IT security risk and safe guard your business, you need to establish an effective human firewall of informed employees.

One of the key methods cybercriminals are using is ransomware, most famously the Crypto-locker malware and its numerous variants, which encrypts the files on a user’s computer and demands the user pay a ransom, usually in Bitcoins, to receive the key to decrypt the files.

Here are the top 2 ways to safeguard your company against Ransomware:  

  1. Backup your data 

Real-time or near-time backup can be an effective countermeasure to minimise the damage caused once ransomware has occurred. Although it can take several hours to restore the device to full working order, at least you will not feel that you need to pay the ransom to the criminals.  

  1. Get security awareness training  

Unfortunately, backup alone isn’t enough as it could fail for many reasons. The best approach is to make sure you never get infected in the first place. As employees are the weak link in your network security, providing them with security awareness training is the best way to prevent sophisticated attacks on your company.

Security Awareness Training

Onestop IT has partnered with Knowbe4 to provide an advanced security awareness solution for your organisation. This solution is guaranteed to help you manage your biggest IT security threat: your employees. Strengthen your human firewall through interactive web-based training, regular simulated attacks and detailed reporting. Learn more about the IT security awareness training solution.

Get the security awareness training for your team today to strengthen your human firewall and reduce the risk of a data breach. Contact us to get setup quickly.

 

Test Your Employees

Spear Phishing is an email targeted at a specific individual or department within an organisation that appears to be from a trusted source. It's actually cybercriminals attempting to steal confidential information from your company.

With the new free email phishing tool we offer, you can send a simulated phishing email to your staff to see how many of your employees will become susceptible to an attack.

 

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Sandler’s Leadership Training Course

sandler training picFirst management or supervisory roles can be daunting. Moving from being one of the team to leading the team is challenging.

People expect a lot more than task management from their leaders. They want their leaders to inspire, motivate, coach and develop them, and that's just a starter for ten. Where to start?

A two-day management course by Sandler Scotland provides new and aspiring managers with the essential skills, attitudes and behaviours required to successfully lead and develop a high-performing team. It is designed to support the needs and objectives of:

  • Business owners who have recently or are planning to employ their first member of staff
  • New managers
  • Aspiring managers
  • Project and change managers
  • First-time supervisors
  • Team leaders

During the course, participants will learn how to do the following:

  • Inspire and engage the team to deliver outstanding results
  • Deal with tough conversations and give constructive feedback
  • Grow individuals and the team by using effective coaching and mentoring techniques
  • Communicate well and with confidence to deal with tough conversations and under-performance
  • Transition from a staff member to become a great leader

Course Dates for 2017

  • 05/05 & 06/05 from 09:30 – 16:30 (both days)
  • 08/06 & 09/06 from 09:30 – 16:30 (both days)
  • 24/08 & 24/08 from 09:30 – 16:30 (both days)
  • 21/09 & 22/09 from 09:30 – 16:30 (both days)
  • 26/10 & 27/10 from 09:30 – 16:30 (both days)

Book your space now by contacting Lesley on 0141 442 0200 or visit http://www.centralscotland.sandler.com/leadership-training

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What is it costing you not to upgrade your systems?

the cost of not updating PCsOut with the old, in with the new (year). But what about your hardware and software, is it due for an upgrade as well? While there are many reasons not to change enterprise IT systems, possibly the biggest one is inertia. If it isn't broken, why fix it?

Whenever and IT upgrade is mentioned, many organisations will start by looking at the cost of upgrading and assess how this fits within their budget. However, there is one (often forgotten) cost that many organisations neglect to consider: the cost of not upgrading.

It may seem a strange concept at first, but once you start considering it, it's really easy to grasp how legacy hardware and software might be costing your business serious money. The hidden cost of maintaining systems beyond their natural end-of-life is making a large dent in your business' finances. In this blog post, we aim to provide a few pointers which will help you evaluate this cost, and hopefully make it easier to decide if it's time for an IT upgrade in your organisation.


Support and maintenance costs

Complex systems are costly to maintain and will often require more admin time and help desk resources. For comparison, maintaining older systems can be as challenging as finding spare parts for a Rover 620ti which seized production in 1999... In contrast, many newer software and hardware solutions are significantly cheaper to maintain as many complexities have been eliminated and there is wide availability of support from manufacturers, as well as plethora of a well-trained IT engineers who will know these new systems inside-out.

Ask yourself: how much does is your organisation spending each year to support and maintain older systems? Intel estimates that it costs an average of £330 a year to maintain a fleet of 20 desktops over four years old. (source: Intel)

Low performance

Old systems will perform slower and may require fixes more often than up-to-date systems. On top of the maintenance and support costs mentioned above, this also means hours of lost productivity and often times frustration on the employee whose system is underperforming. A Techaisle study found that workers lose on average 42 work hours (more than a week!) per year because of old PCs.

Newer systems on the other hand will usually enhance productivity and efficiency. Your users will benefit of a faster system, improved user interfaces and workflows.

Ask yourself: what is the anticipated productivity and efficiency gain from upgrading your hardware and software? Estimate the annual cost of not purchasing these.

Security breaches

Techaisle conducted a recent study which found that PCs older than 4 years suffered 53 percent more security breaches then newer systems. It's not the hardware itself that directly makes old systems more susceptible to cyber attacks. Rather, the cause is that these systems are not performant enough to support newer and more secure software. Or even more often, that companies don't see the value in investing in updated software.

With cyberattacks increasing at a staggering rate, it really should be a top priority for all organisations to keep their systems up to date. (read Why you need to stop using Microsoft Office 2007 as soon as possible)

Ask yourself: how damaging would it be to you business' reputation if you lost customers’ private information or credit card details? In UK alone 9 out of 10 organisations have suffered from a security breach in 2015, making these incidents a near certainty. Consider strengthening your defences by upgrading your hardware and software, as well as investing in IT security training.

If you fail to examine the cost of upgrading hardware and software within your organisation, you may essentially be leaving a lot of money on the table. As a minimum, we recommend that you audit at least systems that are older than 5 years and then every 3 years. Doing so will save your organisation money which can be put to better use in other areas of the business.

If you would like to perform a cost analysis of upgrading your systems, our expert advisors are able to help. Get in touch with us calling 0131 5100 100 for an initial free consultation. 

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3 IT trends to look forward to in 2017

IT trends 2017We live in exciting times: technology is changing and evolving quickly under our eyes, and it's affecting more and more areas of our personal and business lives. But what does the future hold for us all, and what IT changes might we expect to see in 2017? We've scoured the internet to bring you what we think will be the most notable changes to look for into the new year.

1. Automation

Sure, automation is nothing new, but in 2017 it's expected to take off at an entire new level. Marketers might be particularly happy to hear this, as automated technology will allow for previously human-tasks to be handled by applications that make use of big data. What impact will this have? According to Forbes.com, productivity will skyrocket for several white-collar roles, while other roles might become extinct altogether.

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3 ways to use technology with purpose within your organisation

Onestop IT Blog - how to use technology with purposeWhat is the role of technology? Simply put, to make our lives easier. Therefore, business technology should have the sole purpose of making your work-life easier. Yet many companies still struggle to make use of technology in a way that fosters business growth, and employees sometimes find themselves struggling to cope with the devices and applications they use in the office.

In this blog post, we discuss 3 ways to use technology with purpose - and the advantages this will bring to your organisation.

1. Collaboration in real-time

In literally any business, collaboration is crucial and should be facilitated. Luckily, technology has stepped up to the challenge and solutions such as Microsoft Office 365 are ideal for employees to collaborate on documents in real-time. It makes sharing of documents much easier and also helps to eliminate the problem of keeping multiple version of the same document on different machines.

Real-time collaboration solutions have yet another great advantage - it allows everyone involved to track progress, it enables documentation and facilitates working between multiple offices or outside of the office as well.

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