VoIP Phone Systems in Edinburgh: Who Should you Choose?

If you’re looking for a new business phone system, you might be wondering what the best option is. There are a few different types of phone systems available, but one of the most popular is VoIP. There are many different VoIP providers available, so it can be difficult to decide which one is right for you. In this article, we will introduce you to our solution CallSwitch Business and discuss the benefits of CallSwitch Business phone systems. We will also look at some of the features and capabilities that CallSwitch Business offers, and how they can help your business in Edinburgh.

What is a VoIP Phone System?section_1

Voice over Internet Protocol (VoIP) is a technology that allows you to make phone calls using an internet connection instead of traditional telephone lines. A VoIP system uses data packets to transmit voice signals from one device to another across the internet. This makes it possible to use a VoIP phone system anywhere in the world, as long as you have an internet connection. You can use your regular telephone to make calls, and you don’t need any special equipment or software, you just need an internet connection and an ordinary telephone.

There are two types of VoIP phone systems: hosted and on-premises. A hosted VoIP phone system is where the provider hosts the equipment for you, while an on-premises VoIP phone system is where you host the equipment yourself.

Benefits of a VoIP Phone Systemsection_2

The main benefit of using a VoIP phone system is cost savings. With a traditional landline telephone service, you are charged for both the line rental and call charges. However, with VoIP, your calls are charged on a per second basis and this can result in significant savings.

An additional benefit of using VoIP technology is that you have the ability to make and receive calls from anywhere around the world by simply connecting to the internet, which means that you can be out of office but still remain contactable through your business telephone number.

Main Features of a VoIP Phone Systemsection_3

VoIP phone systems also allow for advanced features such as call forwarding, voicemail, and caller ID. Another feature of VoIP is video calling, allowing multiple users to view each other at once over an online connection instead of having them all travel to one location.

One disadvantage of a VoIP system is that it only works when there’s an internet connection available, meaning that if there’s an outage, you can’t make or receive calls.

VoIP Phone Systems in Edinburghsection_4

If you are a business based in Edinburgh, then we have a solution that will be the perfect fit for you. CallSwitch Business is a VoIP phone system that offers a suite of powerful tools for unified communications and collaboration, intelligent integrations, and fully supported hardware that allows flexibility for your team in an affordable, efficient way.

Benefits of CallSwitch Businesssection_5

CallSwitch Business is the solution to your businesses communication struggles. Here are some of the benefits for Edinburgh businesses looking for a VoIP phone system:

• Multiple ways to connect – you can connect to your CallSwitch phone system through the desktop client, mobile app, or a traditional desk phone. Meaning it is perfectly designed for office, home, and hybrid working environments.
• Free suite of phone features – we don’t charge extra for our wide range of features, whether that’s CRM integration, call recording, voice and video recording, and so much more.
• CRM integration – our CallSwitch solution integrates with all the leading CRM platforms to provide a centralised way of communicating. Integrations include; Salesforce, HubSpot, Zendesk, Pipedrive, and more.
• Voice integration with Microsoft Teams – CallSwitch also offers voice integration with Microsoft Teams to deliver a cost-effective and resilient solution for hosted telephony within Microsoft.

CallSwitch Business Features and Capabilitiessection_6

All businesses are different and have different requirements when it comes to a VoIP phone service. Some may want a simple phone system with basic call management while others might want more control over their phones, such as custom menu options and advanced routing capabilities. Whatever you need, we can help you decide what’s right for your business. Here are just some of the features our solution offers:

• Instant messaging
• Voice & video conferencing
• Screen sharing
• Advanced PBX features
• Endpoint flexibility
• Call forwarding / queueing
• Click-to-dial
• Voicemail to email transcription

Choosing a VoIP Phone Service in Edinburghsection_7

When choosing a VoIP phone system for your business, it’s important to consider what features are important to you and your team. You should choose a system that will be compatible with your current devices and infrastructure. While most VoIP providers offer compatibility with major operating systems and devices, it’s always best to check beforehand.

We believe that CallSwitch Business is the perfect fit for any business no matter what the size or requirements you need. CallSwitch Business offers many great features that make it easy for any business to get started and running in to time! We offer everything from auto attendant greetings (or welcome messages) which allow customers who call into your company during after-hours or on holidays hear an automated greeting informing them of the company’s hours and how to leave a message, to voicemail-to-email transcription which captures all messages left on your voicemail box and sends them as an email attachment so you never have to miss a beat. If you run a small business in Edinburgh and are looking for a cost-effective way to streamline your phone system, CallSwitch Business is the answer.

Onestop IT are proud to offer Edinburgh businesses cost effective VoIP services. Get in touch with us today via phone, email, or the webchat if CallSwitch sounds like the VoIP phone system for your business.